Privacy Notice 

Updated 09.02.24

Privacy Notice - Clever Mailing List

1. Introduction

This Privacy Notice describes how we collect, use, and disclose personal information when you subscribe to our mailing list. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

2. Information We Collect:

We collect your email address when you subscribe.

3. Legal Basis for Processing:

We process your data based on your freely given, informed, specific, and unambiguous consent by subscribing to our mailing list. You can withdraw consent at any time by clicking the "unsubscribe" link in our emails.

4. How We Use Your Information:

We use your data to:

• Send you marketing emails about our products and services
• Analyse the performance of our marketing campaigns

5. Data Retention:

We retain your data for as long as you are subscribed to our mailing list. Upon unsubscribing, we will promptly remove your data. 

6. Sharing Your Information:

We may share your data with Klaviyo Inc. , who help us manage our mailing list and send emails. We will only do so with companies that provide adequate data protection guarantees and have appropriate contracts in place. We will not share your data with other third parties without your explicit consent.

8. Security:

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

9. Contact Us:

If you have any questions about this Privacy Notice, please contact us at izzy@clevercustomer.co.uk

Privacy Notice - Clever Browser Extension

1. Introduction

This Privacy Notice describes how we collect, use, and disclose personal information when you install and use our browser extension, Clever. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

2. Information We Collect

We collect anonymised user activity data to improve our browser extension and provide you with a better experience. This data includes information about the websites you visit, the links you click on, and the features you use. We do not collect any personally identifiable information, such as your name, email address, or IP address.

3. How We Use Your Information

We use the anonymised user activity data we collect to:

• Improve the performance and stability of our browser extension
• Develop new features and functionality

4. How We Disclose Your Information

We do not disclose your anonymised user activity data to any third parties.

5. Data Security

We take appropriate security measures to protect your anonymised user activity data from unauthorised access, use, disclosure, alteration, or destruction.

6. Your Choices

You can control the collection of your anonymised user activity data by uninstalling our browser extension.

7. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. If we make any material changes, we will notify you through our website.

8. Contact Us

If you have any questions about this Privacy Notice, please contact us at izzy@clevercustomer.co.uk

Privacy Notice - Clever Website

1. Introduction

This Privacy Notice describes how we collect, use, and disclose personal information when you visit our website, www.clevercustomer.co.uk.

2. Information We Collect

We use Google Analytics to track anonymised usage data. This data may include:

• Page views: Which pages you visit on our website.
• Clickstream data: The links you click on within our website.
• Device information: The type of device you are using (e.g., computer, phone, tablet) and its operating system.
• Browser information: The type of web browser you are using.
• IP address: An anonymized version of your IP address, which cannot be used to identify you directly.
• Other anonymised data: Other statistical data about your visit, such as the time spent on each page and your overall website usage patterns.

2. Cookies

We don't use cookies directly on our website. However, we may integrate third-party tools or services that set their own cookies or use similar technologies. These third parties include: 

• Google Analytics - Used for website analytics
• Ionos SE - Used for website hosting

Please refer to their privacy policies for details on how they collect and use data.

3. How We Use Your Information

We use the anonymised data collected through Google Analytics to:

• Understand how visitors use our website.
• Improve the performance and content of our website.
• Analyse overall website traffic and trends.

3. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. If we make any material changes, we will notify you through our website.

4. Contact Us

If you have any questions about this Privacy Notice, please contact us at izzy@clevercustomer.co.uk